Personal Data Protection maju44

This Privacy Policy ("Policy") is issued by maju44, an online gambling platform operating under international licensing. This Policy applies to all individuals who register as members, visit the maju44.onl website, or use any services provided by maju44.

By registering an account or using our services, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this Policy, you are advised not to use maju44 services.

maju44 recognises our responsibility to protect member personal information and consistently works to ensure that data collected is managed with full transparency, trust and in line with industry best practices. This Policy explains in detail the types of data we collect, the purposes for which it is used, and the rights you hold as the owner of that data.

In operating maju44 lawfully and responsibly, we collect various categories of personal information. Data collection is done either directly from you during the registration process, or automatically through your use of our platform.

Information you provide directly:

• Full name as shown on your identity card or official document
• Identity Card number (MyKad) or passport number for identity verification purposes
• Active email address and mobile phone number
• Date of birth — to confirm you meet the minimum age requirement of 21 years and above
• e-wallet account information (Touch 'n Go, ShopeePay) or online banking (FPX) for deposit and withdrawal transactions
• Cryptocurrency wallet address (USDT, BTC, ETH) if you choose this payment method
• Any information you submit when contacting the customer support team

Information collected automatically:

• Device IP address and general location data (not precise location)
• Device type, operating system and web browser used
• Login session records and in-account activity
• Deposit, withdrawal and betting transaction history
• Cookie data and website tracking technologies — refer to Section 7

maju44 processes your personal data on recognised lawful bases, including fulfilment of the service contract, legitimate business interests, compliance with legal obligations, and consent you have given. The following are the main purposes for which your data is used:

• Identity Verification (KYC): To ensure every member is a genuine individual, aged 21 and above, and meets the applicable international licensing requirements.
• Account Management: To create and maintain member accounts, process logins, manage passwords and ensure the integrity of your profile.
• Financial Processing: To verify and process deposits and withdrawals via Touch 'n Go, DuitNow, FPX, ShopeePay and cryptocurrency. All transactions have a minimum of RM50.
• Platform Security: To detect fraudulent activity, duplicate accounts, money laundering or any misuse that could compromise the integrity of the maju44 platform.
• Customer Support: To enable our support team, operating 24/7, to provide accurate and effective assistance to you in Malay and English.
• Service Communications: To send important notifications relating to your account, transactions, policy updates, and relevant maju44 bonus information.
• Service Improvement: To analyse usage patterns in aggregate form to enhance the gaming experience, platform usability and the range of products offered.
• Legal Compliance: To fulfil reporting obligations to licensing authorities and relevant regulatory bodies when lawfully required.

maju44 does not sell, rent or exchange member personal data to third parties for independent marketing purposes. Your data is only shared in the following limited circumstances, and all data recipients are subject to strict confidentiality obligations:

• Payment Service Providers: Approved e-wallet and payment gateway providers that process your financial transactions securely and efficiently.
• Game Software Providers: Game studios that require access to minimum session data to ensure game integrity and fairness — all are licensed parties.
• Identity Verification Services: Approved third parties engaged to carry out KYC checks in compliance with international licensing requirements.
• Authorities and Regulatory Bodies: Where disclosure is required by law, court order, or a relevant licensing authority.
• Business Transfers: In the event of a merger, acquisition, or asset transfer, members will be notified in advance and your rights will be preserved.

In all of the above situations, maju44 ensures that only the minimum necessary data is shared, and that appropriate data processing agreements are in place with all receiving parties.

The security of your personal data is maju44's highest priority. We implement comprehensive technical and organisational measures to protect data from unauthorised access, loss, destruction, or tampering:

• Data encryption in transit using 256-bit TLS/SSL protocols
• Encryption at rest on secure servers
• Two-factor authentication (2FA) available for member accounts
• Continuous security monitoring and intrusion detection systems
• Strict internal access controls — only authorised staff may access sensitive data
• Regular security audits conducted by qualified independent parties
• Mandatory data protection training for all maju44 staff

While we take all reasonable measures, no digital security system can guarantee 100% absolute protection against all cyber threats. You also play an important role — keep your account password safe and do not share your login details with anyone.

As the owner of your personal data, maju44 recognises and respects the following rights you hold. To exercise any of these rights, please contact our support team via live chat or email at [email protected]:

• Right of Access: You have the right to request a copy of the personal data we hold about you, including account information and transaction records.
• Right to Rectification: If any data we hold is inaccurate or out of date, you have the right to request that we correct it promptly.
• Right to Erasure: Under certain specified circumstances, you may request deletion of your personal data — subject to legal obligations that require us to retain certain records.
• Right to Restriction of Processing: You have the right to request that we limit the processing of your data in defined situations, such as during a dispute over data accuracy.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time, without any penalty.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another provider, subject to technical eligibility.

maju44 will endeavour to process all data rights requests within a reasonable timeframe. For complex requests or those involving large volumes of data, we may require additional information to verify your identity before proceeding.

The maju44.onl website uses cookies and similar tracking technologies to keep the platform functioning properly, improve the user experience, and analyse usage patterns on an aggregate basis.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session management and security. Cannot be disabled.
• Preference Cookies: Store your chosen settings such as language, time zone, and display preferences for a more personalised experience.
• Analytics Cookies: Help us understand how members interact with the platform for improvement purposes — data is collected in aggregate and does not identify individuals.
• Session Cookies: Temporary cookies that are deleted when you close your browser, used to maintain your active session status during use.

You can manage or disable non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality or your experience on the maju44 platform.

As maju44 operates under an international licence, your personal data may be processed or stored on servers located outside Malaysia. In all such cases, maju44 ensures that:

• Data transfers only take place to countries or entities that provide an adequate level of data protection
• Appropriate and valid data processing agreements are in place with all parties involved
• Suitable technical safeguards are applied during data transfers
• Your rights as a data subject are upheld regardless of where processing takes place

By using maju44's services, you give your consent to the necessary data transfers as described in this section.

maju44 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes set out in this Privacy Policy. The general principles we follow are:

• Active account data is retained for as long as your account remains active on the maju44 platform
• Financial transaction records are retained for the period required by applicable licensing and legal requirements
• Identity verification (KYC) data is retained in accordance with compliance obligations set by the relevant regulatory body
• Customer support communications are retained for a reasonable period for reference and service improvement purposes
• After an account is closed, certain data may be retained for an additional period to meet legal requirements

When data is no longer needed and there are no legal obligations preventing its deletion, maju44 will securely dispose of that data using appropriate methods.

If you have any questions, concerns, or complaints about this Privacy Policy, or wish to exercise any of your data rights, please contact the maju44 team through the following channels:

• Email: [email protected] — for privacy enquiries and data rights requests
• Live chat: Available 24 hours a day, 7 days a week in Malay and English via the maju44 platform

We take all privacy-related enquiries seriously and will endeavour to provide accurate and informative responses. For formal data rights requests, please include sufficient identifying information so that we can verify your identity and process your request correctly.